If you're experiencing issues logging into the game, please ensure that you're using the correct email address that's tied to your Netflix account to log in. It's possible that your Netflix account is linked to a different e-mail address from the one that you used to download the game from Google Play or the App Store.

Fear not if you're still unable to log in! Please reach out to us by clicking the "Chat with us" button and selecting Gameplay then Bug Report. We'll be here to assist you.