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New Chapter Releases

New Story Releases

Is a Netflix Account Required to Play?

Netflix Account Issues

Recovering Progress On New Devices

Replay Chapter - Netflix Stories

Restart Story

Customize My Character in Love Is Blind

Can I Play as a Man in Love is Blind?

Customize My Character in Virgin River

Customize My Character in Perfect Match

Customize my Character in Money Heist

Friendship & Romance Meter in Money Heist

Unlock Gallery items in Money Heist

Frequent App Crashes

Connection Error Message

Troubleshoot a Technical Issue

Missing Character Art / Character Names

Chapter Skipping